1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you use recommendation.cc.

We are committed to protecting user privacy and complying with global data protection regulations, including:

• General Data Protection Regulation (GDPR - Europe)
• California Consumer Privacy Act (CCPA - USA)
• Lei Geral de Proteção de Dados (LGPD - Brazil)
• Personal Information Protection and Electronic Documents Act (PIPEDA - Canada)
• Other relevant international privacy laws

Sumbeo Technology (the "Company", “we”) is the entity responsible for operating recommendation.cc. This policy outlines our approach to user privacy and data protection in accordance with applicable laws and regulations.

By using recommendation.cc, you agree to the terms outlined in this policy.

2. Data Collection

When using the service, we collect only:

• Query sent by the publisher: The query is generated by the publisher's generative AI and provided as an input in our services to obtain recommendations for the end user.
• User country to match recommendations with the correct location.
• The context sent by the publisher: The context is generated by the publisher's generative AI and provided as an input in our services to clarify the recommendation demand by the end user.

If the user interacts with the provided links, we also collect:

• IP address
• User agent (browser and device information)

We do not collect other personally identifiable information (PII) unless explicitly given by the user to the publisher's Gen AI and passed by the publisher's Gen AI as an input of recommendation for our tool (in the “query” or "context" parameter).

3. Purpose of Data Collection

The collected data is used for:

• Providing accurate recommendations based on user queries and location.
• Improving recommendation relevance and service quality.
• Statistical and marketing analysis to optimize the service.

Collected data is never sold to third parties.

4. Legal Basis for Processing

Depending on your location, data processing is based on:

• User consent (GDPR, LGPD, PDPA) when interacting with the service.
• Legitimate interest (GDPR, PIPEDA) to improve service quality.
• Contractual necessity for service functionality.
• Legal compliance if applicable laws require data retention.

For California residents (CCPA), you have the right to opt out of data collection where applicable.

5. Data Sharing

Collected data is not shared with third parties, except in the following cases:

• If required by law or governmental authorities.
• Security Measures: If necessary, certain data may be shared with cybersecurity services or authorities to detect, prevent, or respond to security threats, such as unauthorized access, malicious activities, or attacks on the service.

6. Data Retention

All collected data is stored securely and retained for a maximum of 3 years, after which it is deleted.

7. User Rights

Depending on your location, you have the following rights regarding your data:

For EU & UK Residents (GDPR):

• Right to access: Obtain a copy of your data.
• Right to rectification: Request corrections to inaccurate data.
• Right to erasure: Request deletion of your data.
• Right to data portability: Receive data in a structured format.

For California Residents (CCPA):

• Right to know: Request details about collected data.
• Right to delete: Request data removal.
• Right to opt out: Prevent data sale (we do not sell data).

For Brazil (LGPD) & Canada (PIPEDA) Residents:

• Similar rights to GDPR, including data access, correction, and deletion.

How to Exercise Your Rights

To make a request, please contact: recommendation.cc@gmail.com. Requests will be processed within the legal timeframe.

8. Data Security

We implement strict security measures, including:

• Restricted access: Data is accessible only to authorized personnel.
• Secure storage: Data is stored on protected servers.

9. Cross-Border Data Transfers

If data is transferred internationally, protection is ensured through:

• Standard Contractual Clauses (SCCs) for GDPR compliance.
• Adequacy decisions for countries with strong privacy laws.
• Other safeguards where necessary.

10. Disclaimer of Liability

By using recommendation.cc, you acknowledge and agree to the following:

• Accuracy of Information: The recommendations provided by the service are based on available data and algorithms. We do not guarantee the accuracy, completeness, or relevance of the recommendations. Some recommendations are influenced by sponsorship agreements.
• Third-Party Content: If recommendation.cc provides links to third-party websites, we are not responsible for the content, policies, or practices of those external sites. Clicking on external links is at your own risk.
• Limitation of Liability: We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of recommendation.cc, including but not limited to:
• Loss of data or revenue
• Business interruptions
• Technical issues related to the service
• No Warranties: The service is provided "as is" and "as available" without any express or implied warranties regarding performance, security, or fitness for a particular purpose.

11. Contact Information

For any questions or privacy-related requests, please contact:
📧 recommendation.cc@gmail.com

12. Policy Updates

This Privacy Policy may be updated periodically. Changes will be communicated through this page.